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Product designer

Amir Falk

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Overview

A maintenance and repair app made for beginners or experienced cyclists.
It tracks the longevity of the components and alerts when to replace them.
In addition, you can learn how to repair and fix problems on the go.

Who is it for

The app is for all types of cyclists: road, mountain
bike, commuters, beginners, experts, young and old.

Why

There is no easy to use app that tracks your bicycle
components combined with technical solutions.

Survey

Conducted among 17 cyclists. It asked them:

  • Are they interested to learn about bicycle maintenance?

  • How often do they perform maintenance work?

  • Where did they learn about fixing bicycles?

  • What is the level of their technical knowledge?

  • Do they perform maintenance at a bike shop or at home?

Survey

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User Story

“It’s Saturday morning, In the mountain around Jerusalem. Me and my school gang got together for our bike ride. The weather is great, sunny but not too hot. We’ve packed up the coffee kit and, pass the half length marker and starting to head back. Suddenly, I heard something snap and my bike slowed down. Thankfully I managed to stay up and not crash. It Looks like one of the wheel spokes was torn. The bike is in no condition to go on with out a temporary fix. Since none of us knows how to deal with the malfunction, thankfully I got my smartphone and I can use it for some help.

I found an app called “Chain Check”, I’ll give it a try. Since I‘m outside and it’s getting hot I hope I can find what I need quick. It’s loading and I’m great to see that there is no need to register in order to open it. In the home page there is button that take you straight to the repair page. From there a category page with big thumbnails. it’s easy to find info with large thumbnails containing images. Selecting “Wheels” and a sub category page opens.
Here I can find short videos that will take me step by step how to fix my bike and return home.”

“I highly recommend”
Rafi

Persona

Product Goals

Track and notify when a bicycle component needs to be replaced.

1

Learn how to fix and replace bicycle components.

2

Become an advanced user with the Help of the “Wizard” function.

3

Conducts a journal
for bike maintenance.

learned how to

take care of their

bike on their own.

Go to a bike mechanic,

although they have

good know-how.

Findings

Users

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Interface

Splash screen

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Login

Using the app for the first time should be fast and easy. No hassle with user name, password or email verification. A main priority is for a cyclist to find the repair guide fast.

Home page

Functions like a dashboard. A fast glance of the bikes condition, notifications, input step by step new components and new bikes.

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Themed screens

Inspired after 3 world tours: Tour de France, Giro d’italia, La Vuelta.

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Repair tutorials

Divided into main categories. Designed as big thumbnails so the user can find things quickly. Once pressing a category, the user can drill down for a specific topic.

Repair workshop

A sub category. The content is broken down into smaller pieces which are easier to find.

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User Story

“It’s Saturday morning, In the mountain around Jerusalem. My school gang and I got together for our bike ride.

The weather is great, sunny but not too hot. We’ve packed up the coffee kit and, pass the half-length marker and starting to head back. Suddenly, I heard something snap and my bike slowed down. Thankfully I managed to stay up and not crash. It Looks like one of the wheel spokes was torn. The bike is in no condition to go on without a temporary fix. Since none of us knows how to deal with the malfunction, thankfully I got my smartphone and I can use it for some help.

I found an app called “Chain Check”, I’ll give it a try. Since I‘m outside and it’s getting hot I hope I can find what I need quick. It’s loading and I’m happy to see that there is no need to register in order to open it. In the home page there is button that takes you straight to the repair page. From there a category page with big thumbnails. It’s easy to find info with large thumbnails containing images. Selecting “Wheels” and a sub category page opens.
Here I can find short videos that will take me step by step how to fix my bike and return home.”

“I highly recommend”
                                        Rafi

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